Visitor Information


We are located at the corner of 11th street and Grace Street. Our parking lot is shared with our Promise Skilled Nursing Facility and we have convenient covered awnings at both facility entrances.

Hospital Hours

Promise Hospital’s visiting hours are from 8:30 AM to 8:30 PM daily. Most outside doors are locked after visiting hours. To visit after hours, please call the main hospital phone at 940.720.6633 to gain access inside the building.

Lodging Options

The Rathgeber Hospitality House is located less than one block away and provides lodging accommodations for a small donation. For more information, visit:

Stay Connected

Each patient room offers a telephone and television. To dial outside of the hospital, press”9” first. Nurses and caregivers are available to assist patients with the use of the phone. We also offer free WiFi access to all visitors. Please ask the nurse or the front desk receptionist for the WiFi password.

Promise Hospital is designated as a Non-Smoking campus